How are transactions carried out in the system and what commission is charged for internal transfer?

All internal transfers are carried out instantly and no commission is charged for them.



What payment systems are available on withdrawal?


From the Berty Wallet system you can get payouts on
- Advcash (Fee 0%)
- PerfectMoney (Fee 5%)
- Payeer (Fee 5%)

Payments are made instantly.



What is my Berty Wallet number?


Your Berty Wallet number is the email on which you registered the account.




How to make deposit using Berty Wallet



1) If you have not registered yet, do this according to the instructions signup
2) Go to your account "Payin" https://berty.cash/user/payin/
3) Complete add funds with Advcash, PerfectMoney(fee 5% for payin and 5% for payout from amount) or Payeer(fee 5% for payin and 5% for payout from amount) for the amount you need
4) Go to the website where you want to pay with Berty Wallet
5) Enter amount and click to pay using Berty Wallet
6) If you are not authorized, log in to your account
7) Pay order from Berty Wallet



How to signup in Berty Wallet?



1) Go to signup page https://berty.cash/signup/

2) Enter Email into email field

3) Check Recaptcha

4) Press "Sign Up"

5) You will be automatically redirect to your account, and an email with a password will be sent to your email. If you haven’t received a letter with a password, check the Spam folder and if it’s not there, write to us in support mail at support@berty.cash



KYC (Know Your Customer) - Account verification



Account identification is necessary to prevent fraud, counter money laundering and terrorist financing.

Please note that verification is optional.

Email to support@berty.cash:

- first name and last name

- scanned copy or photo of an internal or foreign passport, driver's license, military ID

and selfie with passport

- scanned copy or photo of the registration page in your passport

- scanned copy or photo of utility bill




How can I change my password?


You can change your password in your account using the link https://berty.cash/user/change_password/ or click "Settings" -> "Change password"




I am a developer, I want to use the Berty Wallet on my website, where can I get a high-quality logo?


Materials for development you can request from our support, for this write to the mail support@berty.cash. If you need logos in .png or .svg you can download them at https://berty.cash/share/logo-berty.zip.




I lost my password. How do I reset it?


From the sign-in page click on the "Forgot password?" link
You'll be prompted to enter the email address you provided when you registered for your Berty Wallet account to generate an automatic email containing instructions for resetting your password.




I found a bug, what do I do?


Sounds interesting! Contact us support@berty.cash and maybe you'll get a fat reward for it. ;)


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